Frequently asked questions

1. Where can I get transport to medical appointments?

There are a number of voluntary car schemes in Bracknell. Please contact the service providers directly for details of availability and charges
  • Good Neighbour Scheme
    • ‚ÄčA volunteer driving scheme. Bookings taken between Monday to Friday, 9.00am to 5.00pm.
    • Bullbrook: 01344 429479 / 01344 429838
    • Crown Wood and Forest Park: 01344 640457 / 01344 566684 / 01344 451276
    • Winkfield and North Ascot: 01344 884333 / 01344 890815 / 01344 883515
    • Crowthorne (10am - 12 noon): 01344 761001
  • Voluntary Car Service
    • This service enables anyone in the Bracknell Forest area to be picked up from their homes and dropped to hospitals, doctor appointments and medical requirements within the Bracknell Forest area. Monday - Friday, 9:30am - 12:00pm
    • Bracknell: 01344 426320
    • Wokingham: 01189 770749
    • Maidenhead: 01628 673937
  • Keep Mobile
    • Keep Mobile provides door to door transport for over 70s. Please contact Keep Mobile directly for details of their current fares.
    • http://www.keep-mobile.org.uk/
    • 0345 544 0850 (lines opne 9am to 12pm, Monday to Friday)
  • Non-emergency Hospital Transport
    • https://www.scas.nhs.uk/our-services/non-emergency-patient-transport-service/
    • Thames Valley patients’ first NEPTS journey must be booked by a healthcare professional or by calling the Patient Eligibility Line. You can then use NEPTS Patient Zone to book subsequent journeys, manage your bookings and check your journey status.
    • Thames Valley Contact Centres are available on the following numbers:
      • Patient Eligibility Line 0300 100 0015 available 07:00-19:00
      • Health care Professionals Line in Thames Valley 0300 123 3235 available 24/7 365 days a year
      • PTS Cancellation Line 0300 790 0143 available 24/7 365 days a year
 

2. I have serious concerns about an older person's wellbeing, what should I do?

  • Call Bracknell Forest Council (24 hours) 01344 786543 and ask for a needs assessment.
 

3. How can I find a reputable trader?

  • The Buy with Confidence scheme is a good place to start. All the businesses listed on this website have been vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.